|
|
Frequently Asked Questions
What are the System
Requirements?
Windows (XP,
Vista or Windows 7), 512 MB of Ram, 15 MB of disk space, Internet Explorer 8.0
or higher and
Microsoft
.NET Framework 3.5 SP1.
How do I check if I have
Microsoft .NET Framework 3.5 SP1 on my computer?
Operating System: XP
To check if it is already installed, go to
Add or Remove Programs
Look for Microsoft .NET Framework 3.5 SP1
Operating System: Vista
To check if it is already installed, go to
> Control Panel > Programs and features > Turn Windows features on or off
Look for Microsoft .NET Framework 3.5 SP1
Operating System: Windows 7
3.5 SP1 is included in Windows 7, you just need to enable it.
To check if it is already enabled, go to
> Control Panel > Programs and features > Turn Windows features on or off
Enable Microsoft .NET Framework 3.5 SP1
You can download 3.5 SP1 for free at the Microsoft website:
http://www.microsoft.com/download/en/details.aspx?id=22
What's your policy on
Updates and Bug Fixes?
Your license includes 3 months of free unlimited
software updates and bug fixes.
Does your software load
Spyware, Adware, Cookies, Popup Ads and other junk on my system?
Very good question. Rest assured, unlike
many freewares, we guarantee NO MALWARE. We guarantee no computer viruses,
worms, trojan horses, spyware, adware, flash cookies, pop up ads, scareware,
crimeware, rootkits, botnets, keystroke loggers, dialers, and other malicious
and unwanted software or programs.
Installation Support FAQ
I installed your
software but it is not working?
It is very important that your system has
Internet Explorer 8 or higher (Internet Explorer 7 and lower will not work) and Microsoft .NET Framework 3.5 SP1. The
program will not work correctly if these components are not on your system.
Please verify that your system have 3.5 SP1 (3.5.1) (not just 3.5) enabled by
following the below instruction.
Operating System: XP
To check if it is already installed, go to
Add or Remove Programs
Look for Microsoft .NET Framework 3.5 SP1
Operating System: Vista
To check if it is already installed, go to
> Control Panel > Programs and features > Turn Windows features on or off
Look for Microsoft .NET Framework 3.5 SP1
Operating System: Windows 7
3.5 SP1 is included in Windows 7, you just need to enable it.
To check if it is already enabled, go to
> Control Panel > Programs and features > Turn Windows features on or off
Enable Microsoft .NET Framework 3.5 SP1
You can download 3.5 SP1 for free at the Microsoft website:
http://www.microsoft.com/download/en/details.aspx?id=22
|
|