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 Carpinteria, CA 93014 

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Robotic Surfing

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Frequently Asked Questions
What are the System Requirements?
Windows (XP, Vista or Windows 7), 512 MB of Ram, 15 MB of disk space, Internet Explorer 8.0 or higher and Microsoft .NET Framework 3.5 SP1.

How do I check if I have Microsoft .NET Framework 3.5 SP1 on my computer?
Operating System: XP
To check if it is already installed, go to
Add or Remove Programs
Look for Microsoft .NET Framework 3.5 SP1

Operating System: Vista
To check if it is already installed, go to
> Control Panel > Programs and features > Turn Windows features on or off
Look for Microsoft .NET Framework 3.5 SP1

Operating System: Windows 7
3.5 SP1 is included in Windows 7, you just need to enable it.
To check if it is already enabled, go to
> Control Panel > Programs and features > Turn Windows features on or off
Enable Microsoft .NET Framework 3.5 SP1

You can download 3.5 SP1 for free at the Microsoft website:
http://www.microsoft.com/download/en/details.aspx?id=22


What's your policy on Updates and Bug Fixes?
Your license includes 3 months of free unlimited software updates and bug fixes.

Does your software load Spyware, Adware, Cookies, Popup Ads and other junk on my system?
Very good question.  Rest assured, unlike many freewares, we guarantee NO MALWARE. We guarantee no computer viruses, worms, trojan horses, spyware, adware, flash cookies, pop up ads, scareware, crimeware, rootkits, botnets, keystroke loggers, dialers, and other malicious and unwanted software or programs.

Installation Support FAQ
I installed your software but it is not working?
It is very important that your system has Internet Explorer 8 or higher (Internet Explorer 7 and lower will not work) and Microsoft .NET Framework 3.5 SP1. The program will not work correctly if these components are not on your system.

Please verify that your system have 3.5 SP1 (3.5.1) (not just 3.5) enabled by following the below instruction.

Operating System: XP
To check if it is already installed, go to
Add or Remove Programs
Look for Microsoft .NET Framework 3.5 SP1

Operating System: Vista
To check if it is already installed, go to
> Control Panel > Programs and features > Turn Windows features on or off
Look for Microsoft .NET Framework 3.5 SP1

Operating System: Windows 7
3.5 SP1 is included in Windows 7, you just need to enable it.
To check if it is already enabled, go to
> Control Panel > Programs and features > Turn Windows features on or off
Enable Microsoft .NET Framework 3.5 SP1

You can download 3.5 SP1 for free at the Microsoft website:
http://www.microsoft.com/download/en/details.aspx?id=22

 

|   Home   |   Order   |   Download   |  Articles   |   FAQs   |   Tutorials   |   Affiliates   |   Contact Us   |